PRODUCT

Mallika Hemachandra Jewellers recognizes the importance of responsible mining practices in the sourcing of precious metals and gemstones. Despite not owning or operating any mines, Mallika Hemachandra Jewellers strives to ensure that their materials are ethically and sustainably sourced from suppliers who align with their values and policies.

Mallika Hemachandra Jewellers maintains long-standing relationships with their suppliers, prioritizing the acquisition of metals directly from known mines and recycled sources. Additionally, they promote positive change in the mining industry through collaborative efforts with suppliers, employees, NGOs, and other stakeholders. They are actively involved in multi-stakeholder initiatives that encourage responsible mining practices.

Furthermore, Mallika Hemachandra Jewellers demonstrates their commitment to responsible mining practices through their philanthropic efforts. They support organizations that establish standards and certification systems for responsible mining practices in the artisanal and small-scale mining sectors.

Mallika Hemachandra Jewellers shares a commitment to responsible mining practices and works to ensure that their materials are ethically and sustainably sourced. They collaborate with stakeholders in the mining industry to promote positive change and support organizations that advance responsible mining practices. Their dedication to sustainability and responsible sourcing is reflected in their CSR initiatives.

Mallika Hemachandra Jewellers understands the negative environmental impact that can result from mining, and they are committed to reducing this impact throughout their supply chain. To achieve this goal, they ensure that the materials used in their jewellery, including Gold, Silver and Gemstones, are ethically and sustainably sourced. They carefully select suppliers and prioritize working with local sources to reduce their carbon footprint.

Moreover, Mallika Hemachandra Jewellers actively promotes environmental stewardship in the mining industry through their philanthropic and advocacy efforts. They collaborate with local communities and organizations to support sustainable mining practices and the restoration of historical mining sites.

Mallika Hemachandra Jewellers is dedicated to responsible mining policy and the protection of public lands. Through their CSR initiatives, they strive to make a positive impact on the environment and society while delivering high-quality, ethically sourced jewellery pieces to their customers.

Under the direction and guidance of Mrs. Mallika Hemachandra, Mallika Hemachandra Jewellers believes in the importance of giving back to the community and the nation as a whole. As a Sri Lankan company, we are committed to upholding the values and morals of their culture while providing high-quality and ethically sourced jewellery pieces to their customers.

PEOPLE

Mallika Hemachandra Jewellers recognizes that we have a responsibility to not only operate as a successful business but also to make a positive impact on society. Through our CSR initiatives, we are committed to supporting various causes and organizations that contribute to the betterment of the
community.

Mallika Hemachandra Jewellers recognizes the importance of respecting and protecting the human rights of all people impacted by their business. we are committed to ensuring that their suppliers align with our values and policies and that all workers involved in crafting our jewellery are treated fairly and with dignity.

Mallika Hemachandra Jewellers prioritizes responsible sourcing practices, ensuring that our materials are ethically and sustainably sourced and that the rights of the workers involved in mining and sourcing are respected. We work with our suppliers to promote responsible practices and adhere to the highest standards of ethical conduct.

Additionally, Mallika Hemachandra Jewellers is committed to protecting the human rights of our own employees. We have policies in place to ensure that our employees are treated fairly and with respect, and that their working conditions are safe and healthy.

Mallika Hemachandra Jewellers shares the commitment to promoting and managing human rights. We are dedicated to upholding the UN Guiding Principles on Business & Human Rights and other international laws and standards. Our commitment to protecting human rights is reflected in their CSR initiatives, which aim to create a positive impact on both the environment and society while providing high-quality and ethically sourced jewellery pieces to our customers.

At Mallika Hemachandra Jewellers, we believe in positively contributing to the communities and economies in which we operate. This includes creating job opportunities, providing training and promoting workers, and establishing living wage programs for our employees in developing countries. We take pride in operating our own cutting, polishing, and jewellery manufacturing workshops to ensure our products are crafted in a safe and healthy workplace.

We extend our commitment to responsible practices throughout our supply chain, including our sourcing efforts. Through our Social and Environmental Accountability Program, we work closely with our suppliers to ensure they meet our expectations and uphold human and labour rights, as well as environmental performance. We prioritize collaborating with key suppliers to help them improve their management practices, and we also offer training and support to ensure compliance with our policies.

We recognize the importance of promoting positive change and upholding responsible practices throughout our business operations. We strive to create a sustainable and ethical supply chain, from the mines where our materials are sourced to the workers who craft our jewellery. Our focus on responsible sourcing practices and our dedication to promoting human and labour rights in the communities where we operate is at the core of our values and operations.

PLANET

Mallika Hemachandra Jewellers is committed to reducing its environmental impact and promoting sustainability in the mining industry through its corporate social responsibility (CSR) efforts.

One of the ways the company demonstrates its commitment to sustainability is through responsible sourcing practices. They strive to ensure that the materials used in their Jewellery are ethically and sustainably sourced from suppliers who align with their values and policies. They prioritize working with local sources to reduce their carbon footprint and maintain long-standing relationships with suppliers who share their commitment to responsible mining practices.

In addition to responsible sourcing, Mallika Hemachandra Jewellers promotes environmental stewardship in the mining industry through philanthropic and advocacy efforts. They collaborate with local communities and organizations to support sustainable mining practices and the restoration of historical mining sites. Through these efforts, they aim to reduce the negative environmental impact of mining and contributing to a more sustainable future.

Mallika Hemachandra Jewellers also works to reduce its own environmental impact by operating cutting and polishing workshops and jewellery manufacturing facilities in safe and healthy workplaces. They continuously monitor and improve their energy efficiency, waste reduction, and water conservation efforts to reduce their environmental footprint.

Mallika Hemachandra Jewellers is committed to integrating sustainable design practices into all aspects of their business, including their physical stores. The company recognizes the importance of reducing their overall environmental impact, lowering costs, and promoting the health and wellness of their employees and clients in their retail, office, distribution, and manufacturing facilities.

The company has implemented various sustainable design elements in their stores to achieve these goals. For example, they prioritize the use of natural light, energy-efficient lighting, and low-energy air conditioning systems to reduce their energy consumption. They also use eco-friendly materials, such as FSC-certified wood and recycled materials, for their store fixtures and displays.

Mallika Hemachandra Jewellers recognizes the importance of sustainable design in reducing their environmental impact and improving the well-being of their employees and clients. By integrating sustainable design practices into their stores, offices, and manufacturing facilities, they are creating a more sustainable and responsible business model.

Mallika Hemachandra Jewellers takes its corporate social responsibility on the planet seriously and strives to create a better world for everyone. Their commitment to sustainability and responsible sourcing practices sets a positive example for the jewellery industry and demonstrates that it is possible to balance profit with environmental and social responsibility.

Select your currency
LKR Sri Lankan rupee

Delivery & Return Policy

Mallika Hemachandra Jewellers, we are committed to ensuring a seamless shopping experience for our valued customers. To make your journey with us even more enjoyable, we’ve outlined our Delivery & Return Policy below. Please take a moment to familiarize yourself with these guidelines to ensure a hassle-free shopping experience.

Delivery Policy:

1. Accurate Delivery Information: To kick start your delivery process smoothly, please provide us with accurate delivery information during your order placement. Mallika Hemachandra Jewellers cannot be held responsible for any loss or damage resulting from incorrect information submissions.

2. Change of Delivery Information: Should you need to amend your delivery information, kindly contact our dedicated customer service team promptly. Please ensure all changes are made before your order is processed.

3. Prompt Payment: To expedite the delivery of your chosen product, we kindly request that you complete your payment promptly.

4. Confirmation Email: Upon confirming your order, you will receive a confirmation email to keep you informed of about the order.

5. Delivery Areas: Mallika Hemachandra Jewellers offers complimentary delivery within Colombo 1 – Colombo 15. For selected areas in the Western Province, a delivery charge may apply. Please inquire for further details.

6. Secure Packaging: Rest assured, all our products are delivered in securely packages. We kindly ask you to inspect the package’s quality conditions and the product upon receipt. If you notice any defects in the package, please inform our delivery team immediately and we will take care of the process.

7. Order Limit: Customers can place orders up to a value of Rs.1, 000,000. If the order value is exceeding this limit will not be processed for delivery.

8. Product Exchange: If your returned product falls within our quality parameters, you can exchange it for a relevant product of equal value at any of our Mallika Hemachandra Jewellers Branch.

9. Delivery Confirmation: To ensure the safe delivery of each product, our delivery team will require your signature as confirmation.

Return Policy:

1. Exchange within 7 Days: Customers can exchange purchased products within 7 days of the purchase date, provided they adhere to our return policy.

2. Showroom Return: Please visit the nearest Mallika Hemachandra Jewellers showroom to initiate a return. Ensure that the products you wish to return maintain the required quality conditions and include all protective materials, the original box and relevant documents like Invoice or Receipt.

3. Quality Conditions: During the time of return, we will accept returns if the products are in standard quality conditions. Products that do not meet these conditions will not be eligible for return.

4. Product Replacement: If stocks are available, customers can exchange their products on a one-to-one basis. Please note that we do not offer cash refunds at any time.

Mallika Hemachandra Jewellers, the premier Jeweller in Sri Lanka, is committed to safeguarding your Privacy and Confidentiality.

Information Collection
To provide optimal service, we may request personal information such as your Name, Address, Email address, and Telephone number. We utilize this information to address your queries, fulfill your requests, and apprise you of new products, services, or promotions. In the event that you participate in our competitions, avail of our special offers, or subscribe to our mailing list, we may require additional information.

Personal Information
Confidentiality is paramount to us, and any information shared with us during the course of our operations or in interactions with our customer service personnel is always kept in strict confidence. We do not sell, trade, rent, or share any critical personal information without your explicit consent, except as required by Law, Police investigation, or Legal proceedings where such information is deemed relevant. Mallika Hemachandra Jewellers permits third parties providing technical services to access database information, but only to the extent necessary to provide such services to you. These third parties are held accountable to the same standards of confidentiality as us.

Data Security
Although complete security of data transmissions over the internet cannot be guaranteed, we at Mallika Hemachandra Jewellers make every effort to safeguard your personal information. We have implemented necessary measures to protect information collected online. We have deployed appropriate security devices and personnel to maintain the integrity of such Information. All information
received is treated with utmost care to ensure its security on our systems.

Your Consent
By using our Website, you provide consent to collect, store, and utilize any information shared with us. Any modifications to our Privacy Policy will be communicated by posting on this page. This will ensure that you remain informed about our current policies at all times.

Terms & Conditions

Welcome to the Mallika Hemachandra Jewellers Online Store, owned and managed by Mallika Hemachandra Jewellers (Pvt) Ltd, with its registered office located at 73, Horton Place, Colombo 07, Sri Lanka.


We take pride in presenting our Terms of Use, which govern the use of our online store. Our team of professionals uses the terms “Mallika Hemachandra Jewellers”, “we”, “us” and “our” to refer to Mallika Hemachandra Jewellers (Private) Limited at the registered address above, and its affiliates. We urge you to read and comprehend these Terms of Use before engaging in any activity on our Online Store. By using the Mallika Hemachandra Jewellers Online Store, you signify your acceptance of these Terms of Use. We are confident that you will find our Online Store to be a superior experience. However, if you do not agree to these Terms of Use, you are not authorized to continue using the Online Store. We assure you of our commitment to providing you with uninterrupted access to our services.

Revisions
Mallika Hemachandra Jewellers reserves the right to revise these Terms and Conditions at any time in accordance with its sole discretion. All typographical errors in any quotation, Terms and Conditions, or on the Website and/or Online Store shall be subject to correction by Mallika Hemachandra Jewellers (Pvt) Ltd.

Presentation and Guarantee
In order to use the Site and/or Online Store, it is your responsibility to adhere to all applicable Laws and Regulations. By using the Site, you acknowledge and confirm that you have read, comprehended, and agreed to our Terms and Conditions without reservation.
Mallika Hemachandra Jewellers (Pvt) Ltd shall not be held liable or responsible in any manner whatsoever for any violation, non compliance, or breach of laws, rules, and regulations governing the use of the Site by you. You, as the user, are responsible for ensuring compliance with all applicable laws and regulations. Furthermore, you pledge to fully indemnify and hold Mallika Hemachandra Jewellers (Pvt) Ltd harmless against any claim, damages, or losses (including legal costs on an indemnity basis) directly or indirectly sustained by Mallika Hemachandra Jewellers (Pvt) Ltd as a result of your breach, non-compliance, or infringement of any laws, rules, and regulations.

Products
All communications issued by Mallika Hemachandra Jewellers on the Site should be construed as invitations to treat only. If an order is placed via our customer information form, it represents an offer to contract from the customer and is not binding until acceptance is communicated by our customer Service Executive. Mallika Hemachandra Jewellers (Pvt) Ltd reserves the right to decline any and all offers made by the customer for any reason whatsoever, including changes in the pricing or availability of relevant product(s).
It is important to note that prices and availability of our Products are subject to change at the full and absolute discretion of Mallika Hemachandra Jewellers (Pvt) Ltd.
The Products on the Site may be re-priced, withdrawn, discontinued, revised or amended at any time and at the sole discretion of Mallika Hemachandra Jewellers. Additionally, please note that the actual Product may differ from its description and/or depiction on the Site, and we make no warranty for the appearance of the Products on the Site. Mallika Hemachandra Jewellers (Pvt) Ltd expressly disclaims any liability for any errors and discrepancies.
We hope that this policy clarifies the terms of engagement with our valued customers. Please do not hesitate to contact our customer service team should you have any questions or concerns.

Exclusion of Liability
Mallika Hemachandra Jewellers (Pvt) Ltd shall not be held liable for any losses, damages, costs, or expenses, including direct, indirect, special, or consequential damages or economic loss resulting from any failure to perform its obligations due to electronic, electrical, mechanical, computer-related, or other failures, errors, omissions, interruptions, or delays, to the extent permissible by applicable laws.

Online Order Cancellations
In the event that you wish to cancel an order, please promptly notify us via email at …………………………..
or by phone at 0112688531.

Payment Options
Please be advised that full payment must be made as an online payment.